Information we collect
Depending on how you use the service, we may process your name, mobile number, email, account credentials, saved delivery addresses, order history, delivery details, payment method, uploaded payment receipt, customer payment reference, reviews and contact enquiries.
Why we use it
We use this information to process and deliver orders, verify manual payments, provide order tracking, manage customer accounts, apply eligibility rules, respond to support requests, prevent misuse and maintain operational records.
Payment receipts
Manual payment receipts are treated as private operational evidence and are not intended for public access. Staff access is limited through the administration system.
Account and phone verification
Phone verification and recovery records may be used to protect customer accounts and sensitive checkout actions. Verification codes are time-limited and are not intended to be stored as readable permanent passwords.
Sharing
Customer information is used for Steam & Slay operations and service delivery. We do not publish private order, address or payment-receipt information as public website content.
Retention and requests
Some records must be retained for operational, security, transaction or legal purposes. For privacy questions or a request about your account information, contact Steam & Slay using the published contact page.